Welcome to the Official Website of Shasta Community Services District

Our Mission

At Shasta Community Services District, we are committed to providing safe, high-quality water services to our community while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

IF YOUR CONTACT INFORMATION HAS CHANGED, PLEASE CONTACT OUR OFFICE SO WE CAN UPDATE YOUR ACCOUNT.

Ordinance 01-05 regarding rates, connection requirements & water discontinuation policy.   

  條例 01-05 更新       조례 01-05 업데이트    Ordenanza 01-05      Pháp lệnh 01-05

 

 

Drinking Water Watch:  

https://sdwis.waterboards.ca.gov/PDWW/

 

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Click here to view the May 20th, 2025 meeting board packet Pgs 1-18

2024 Water Quality Report:  Click here to view the 2024 Water Quality Report (Consumer Confidence Report)

Cross-Connection

Cross-connection is a system of policies and procedures designed to prevent contamination of public drinking water systems by identifying and eliminating or controlling connections between potable water and non-potable sources.  It's a crucial part of ensuring the safety and quality of drinking water.  To report a cross-connection hazard, please contact the district office at (530) 241-6264.

 

 

Recent News View All »

FrontDestk Customer Portal & Water Bill Update

April 11, 2025

We want to take a moment to thank all Shasta CSD ratepayers for your patience and understanding as we navigate our recent software transition.  We recognize that change can bring questions and uncertainties, and we're here to help.

To address some of the common questions we've received and to guide those interested in signing up for the FrontDest portal, we've put together a guide.  You can find all the information here. 

Our dedicated team is working hard to ensure a smooth and seamless experience for our customers.  If you have any questions or need assistance, please don't hesitate to reach out.  

Read More »

Cooling Off This Summer: The Importance of Hydration and Water Conservation

Cooling Off This Summer: The Importance of Hydration and Water Conservation

June 01, 2025

June marks the official start of summer, bringing longer days, sunshine, and warmer temperatures.

With the heat comes the increased need to stay hydrated, but it’s also a time when we need to be more mindful of our water usage.

Read the full article »